Journal
Studies, analysis and field reports on hospitality strategy, revenue management and guest experience.
All our articles
Growing RevPAR Without Eroding the Guest Experience
How to lift revenue per available room by working price and perceived value together, without sacrificing guest satisfaction.
Apr 22, 2026·3 min readRead
Reducing OTA Dependence: Five Concrete Levers
Five actionable levers to take back control of hotel distribution and shift a share of bookings toward the direct channel.
Apr 8, 2026·3 min readRead
The Field Audit: Why Three Days On Site Beat Thirty Slides
Why on-site observation reveals what dashboards hide, and how to turn those findings into costed priorities.
Mar 19, 2026·3 min readRead
Repositioning a Hotel Asset After Acquisition
A method for repositioning a hotel after acquisition: start from demand, sequence the capital expenditure and align operations with the promise.
Feb 27, 2026·3 min readRead