Network audit and security

In most hotels, the network serving guest WiFi is the same one carrying booking and payment data. Our audit maps your infrastructure, reveals these exposures and closes them.

Établissement hôtelier accompagné par Viahotel

A network built layer by layer.

An ISP box at opening, switches for the cameras, one more access point at every complaint. No one ever drew the whole picture, and without segmentation, everything is connected to everything: a flaw on one exposes all the others.

Today

Flat, accumulated network

  • Guest WiFi, PMS and payment on one network
  • A flaw on one device exposes everything else
  • No map: no one knows what talks to what
  • Default passwords, obsolete firmware
  • Configuration incompatible with payment obligations
After the audit

Mapped and segmented network

  • Sealed zones: guests / staff / payment / cameras
  • An incident stays contained, it no longer spreads
  • The full map of your network, device by device
  • Exposure points closed and prioritised
  • Infrastructure presentable to an insurer or buyer

You cannot secure what you have not mapped.

01

Make the invisible visible

Our whole approach starts by drawing your entire network, device by device, flow by flow. Until that map exists, any security action is a blind bet.

02

Segmentation as a principle

Your systems must be organised into sealed zones, and between them, only strictly necessary exchanges are allowed. That is the difference between a contained incident and one that spreads everywhere.

03

Hardware-independent

Our audit does not systematically conclude “replace everything”. Often the essentials lie in configuration, not purchase. We only recommend an investment when measurement justifies it.

What we look at.

Five angles, from mapping the existing setup to network resilience.

The mapping of the existing setup
  1. 01
    01 · Inventory

    The mapping of the existing setup

    We list every active and passive device, identify every connected system (PMS, payment, cameras, TV, automation, workstations) and draw the real flows between them. You get, often for the first time, the full plan of your own network.

  2. 02
    02 · Isolation

    Flow segmentation

    We analyse which systems can reach which others and spot the paths that should not exist. The goal: isolate guest WiFi, the PMS, payment and cameras, and open only the strict minimum between them.

  3. 03
    03 · Exposure

    The exposure points

    Default passwords never changed, obsolete firmware, remote access left open, forgotten devices still connected. These are the classic entry doors. We list them and prioritise them by criticality.

  4. 04
    04 · Hardware

    The state of hardware and cabling

    Is the active equipment sized for your uses? Is the cabling up to the expected throughput? We identify what must be upgraded, and only that.

  5. 05
    05 · Resilience

    Network resilience

    What happens if the box goes down? If a switch fails on a full night? We assess your single points of failure and the redundancy options relevant to your size.

The method, step by step.

We work on your living infrastructure, not on declarations.

  1. On-site survey
    01

    Physical inventory

    Equipment inventory, access to configurations, observation of real flows. We start from what truly exists, not from what we are told.

  2. Analysis
    02

    Mapping & risks

    Building the full map, identifying exposures, assessing segmentation and resilience. Each risk is qualified by probability and impact.

  3. Readout
    03

    Map & costed plan

    We present the map, the prioritised risks and the remediation plan. Each recommendation states its urgency, effort and cost. You decide with full knowledge.

  4. Optional
    04

    Remediation

    Implementing segmentation, hardening configurations, upgrades, tests. You entrust it to us or to your provider: the map and plan belong to you.

The deliverables.

Proof of state that improvisation never produces.

  1. 01

    Complete mapping

    Equipment, systems and flows of your infrastructure.

  2. 02

    Risk register

    Prioritised by criticality, with probability and impact.

  3. 03

    Remediation plan

    Costed and sequenced: what to do, in what order, at what cost.

  4. 04

    Target segmentation plan

    The network architecture to move towards.

  5. 05

    Documentation

    Yours to keep, useful even if you change provider.

From a network where a flaw exposes everything to one where a flaw stays contained.

The first benefit is immediate: you finally know what your network is made of. That visibility alone changes how you handle any future incident, no more searching blind.

The core benefit is risk reduction: once segmentation is in place, an incident on the guest WiFi can no longer reach your booking or payment data. And a mapped, segmented and documented network is one you can present, to an insurer, a payment partner, a buyer during a sale.

What you can expect

Duration, format, fees.

You only commit to the work after seeing what it involves.

  1. 2-3
    Weeks

    depending on the size of the property

  2. Fixed fee
    Billing

    audit at a set price

  3. Non-intrusive
    Survey

    done while running, no outage

  4. Quote
    Remediation

    optional, drawn from the plan

Who is this for?

Four situations where knowing your exposure changes everything.

  • Accumulated infrastructure

    Never rethought

    Your network was built layer by layer without ever being redrawn as a whole.

  • Payment processing

    A chain to secure

    You process card payments and want to cleanly isolate that chain from the rest of the network.

  • Sale or insurance

    Proof of state

    You are preparing a sale or an insurance audit and need a documented, presentable network.

  • Remove the doubt

    Know your exposure

    You simply want to know what risk you are exposed to, before an incident reveals it.

Frequently asked questions.

Échanger avec les consultants Viahotel

Do you know what can reach your data from your guests’ WiFi?

Request a network audit. We map your infrastructure and show you exactly where the doors have been left open.